Apex Service Partners

HVAC Service Manager

Job Locations US-OH-Bedford Heights
Job Post Information* : Posted Date 2 weeks ago(6/6/2025 8:56 AM)
# of Openings
1
Job ID
2025-13616
Category
HVAC
Posted Min Pay Rate
USD $150,000.00/Yr.
Posted Max Pay Rate
USD $200,000.00/Yr.

Overview

Lead the Future of Residential HVAC with Arco Home Services

Are you ready to drive operational excellence and lead a high-performing team in the residential HVAC industry? Arco Home Services is growing fast—and we’re looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.

What We Offer

  • Competitive salary with performance incentives

  • Health, dental, and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Clear opportunities for advancement in a fast-growing company

Key Responsibilities:

Leadership & Culture

  • Lead, manage, and mentor a team of HVAC technicians and installers

  • Foster a culture of quality, accountability, and continuous improvement

Revenue Growth & Strategy

  • Drive division performance through goal-setting, reporting, and team development

  • Collaborate with sales and marketing teams to increase service opportunities and customer retention

Operational Excellence

  • Partner with operations, dispatch, and customer service teams to streamline processes

  • Improve efficiency through scheduling, workflow improvements, and technician performance tracking

Technical Oversight

  • Serve as the go-to expert on residential HVAC installations, maintenance, and repairs

  • Stay current with industry standards, regulations, and emerging technologies

Customer Satisfaction

  • Ensure top-tier service quality and responsiveness

  • Handle escalated customer concerns with professionalism and care

Qualifications

  • Proven leadership experience in residential HVAC service

  • Strong communication and team-building skills

  • Valid HVAC certifications and strong technical knowledge of residential systems

  • Business acumen and the ability to manage budgets, KPIs, and team performance

  • Ability to thrive in a fast-paced, customer-focused environment

 

 

Arco Home Services is an equal opportunity employer.
Pre-employment background checks and drug testing may be required in accordance with applicable law.

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