At Arco Home Services, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we’ve built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth—both for our employees and the communities we serve.

We are growing fast—and we’re looking for a Residential HVAC Field Supervisor who is passionate about mentoring techs, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.

Pay: $60,000-100,000 Earning Potential (Salary + Commission & Spiffs)

What We Offer

• Competitive Compensation – Your expertise and performance deserve rewarding pay.
• A Strong, Supportive Team – Work in an environment that values your skills and fosters growth.
• Job Stability & Growth – Join a well-established company with long-term career opportunities.
• Commitment to Innovation – Work with a leadership team that embraces new ideas and continuous improvement.
• Comprehensive Benefits – We take care of our employees, offering industry-leading benefits and perks.

Key Responsibilities:

• Field Leadership – Supervise, mentor, and support HVAC technicians in the field to ensure quality workmanship, efficiency, and customer satisfaction
• Job Site Management – Oversee residential HVAC service and installation projects, ensuring jobs are completed on time, within budget, and in accordance with company standards
• Technical Support – Provide on-site troubleshooting and advanced technical guidance for complex system issues
• Training & Development – Help onboard new technicians and provide ongoing coaching to ensure continued skill growth and adherence to company procedures
• Quality Control – Conduct job audits, inspect work quality, and verify safety compliance across all field operations
• Customer Relations – Resolve escalated customer concerns and represent the company with professionalism and integrity
• Scheduling & Coordination – Collaborate with dispatch, service managers, and warehouse teams to ensure smooth daily operations
• Reporting & Documentation – Maintain accurate service records, job reports, and performance evaluations
• Safety Oversight – Enforce company safety policies and OSHA regulations to ensure a safe work environment
• Service Software Use – Utilize Service Titan or equivalent platforms to monitor job progress, technician performance, and job notes

Qualifications

• Experience – 5+ years in residential HVAC service, with at least 1–2 years in a supervisory or lead technician role
• Technical Expertise – In-depth understanding of HVAC systems, installation practices, diagnostics, and repairs
• Certifications – EPA Type II or Universal Certification required; NATE Certification preferred
• Leadership Abilities – Proven ability to motivate, train, and lead a team in a fast-paced field environment
• Customer Service Focus – Strong communication, conflict resolution, and interpersonal skills
• Physical Requirements – Ability to lift up to 80 lbs, work on ladders, in confined spaces, and outdoors in varying weather conditions
• Valid Driver’s License – Clean driving record required for company vehicle use

Benefits & Perks:

• Company-paid Medical, Dental, and Vision Insurance
• 401(K) Plan with company matching
• Paid Time Off & Holiday Plan
• Company-provided life & disability insurance
• Relocation assistance available for the right candidate

Join Our Team!

At Arco Home Services, we don’t just offer jobs—we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!